Job Description

• Bachelor’s degree Focusing on IT, Computer Engineering and other related studies, from four year College or University
• At least 3 years of related work experience in a NOC or equivalent environment supporting IT infrastructure which includes administration, support and implementation of servers, networks, databases and storage assets. Remote troubleshooting experience, required.
• Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives
• Strong written and verbal English communications skills
• Able to successfully manage multiple priorities
• Proven ability to communicate effectively across all levels of the organization
• Strong commitment to company values and operating principles

• Strong understanding of Windows/Linux Server OS system settings, management settings and its navigation.
• Understanding of Network Infrastructure Concepts (OSI Layers, DNS, Basic Network Config)
• Strong understanding of patch management solutions, concepts, and strategies
• Other technical skills and experience.
• Familiarity with ITSM concepts and experience with ticketing system.
• Experience working with remote access tools and understanding of security protocols compliance.

Career Level

Staff

Highlights

• Bachelor’s degree Focusing on IT
• At least 3 years of related work experience
• Can start immediately

Years of Experience

3

Job Function

• Application / Software / Programming

Employee Term

Full Time

Benefits

Vacancy

5