Job Description
PURPOSE
- Cater to walk-in payment transactions in order to manage collection of the Business Center.
Education: Minimum EducationalQualifications for this position
- Graduate of any 4 -year course
Relevant Experience:
- Must have at least 1-2 years of experience as bank teller, cashier inany Telco or Retail stores
Business Understanding:
- Experience in cashiering/fund management
AREAS OF RESPONSIBILITY
COLLECTION MANAGEMENT
- Keeper of vault combination and holder of vault’s key/cashier’s box
- Monitor inventory of manual official receipts
- Prepares Computers/IBAS/BSS and other monitoring files for start of daytransactions
- Check email for pending/follow-up concerns (if any)
- Monitor ADS/PDS payment and ensure processing of re-activation once paid
- Request for bypass if needed
PAYMENT HANDLING
- Receive payment by cash, check (if with voucher or form 2306 for vat exemption)
- Issue receipts, check refunds (if any)
- Count money in cash drawers
- Generate cash collection reports, audit trail
- Prepare remittance slip, deposit slips
- Prepare daily reports (own monitoring)
- Report collection details to appropriate team/s
- Ensure that OR usage is tally with generated report, if not has declaredcancellations
REPORTS MANAGEMENT
- Scan all reports and validated deposit slips and email the same to
- Billing/Treasury
- Monitor CM/DM and EWT adjustment and follow-up if not yet processed
- Ships (thru LBC at times) all previous collection report and to Head OfficeTreasury/Collection
- Update refund/issuance of checks for refund (if any)
- Filing of official receipts and send to Head Office
- Updating of books/ledger for BIR purposes
- CSR RELIEVER
- Caters to new applications, inquiries, aftersales and complaints
- Checks if location is part of RFS, facility assignment if with existing NAPs (notfull yet)
- Assist customers in filling up forms/agreement contract
- Explain in bullets all necessary information indicated in the contract
- Input customer information/application in IBAS/BSS
- Endorse to cashier for payment
- Line-up application by creating JO prep
OTHERS
- Respond to phone-in queries
- Assist Bank pick-up, monitor correct declaration and logs both record books fortransparency purposes
- Act as lobby officer/handle quick kills transactions
Areas of assignment
- Imus, Cavite
- Dasmarinas, Cavite
- Talisay, Batangas
- Batangas City
- Antipolo, Rizal
For interested applicants, you may visit our website: https://www.convergeict.com/about-us/careers/
