JOB RESPONSIBILITIES:
· Manages the implementation of projects and customers closed by the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, and customer satisfaction, or as directed by the sales director.
· Proactively assesses solution specifications in light of changing customer requirements, and recommends solution changes that optimize value for both the customer and the firm.
· Continually gauges customer satisfaction among key customer project stakeholders.
· Coordinates closely with internal sales, sales support, and service resources by communicating project status and success metrics.
· Opportunistically pursues additional business development opportunities within customer firms, over and above required add-on selling expectations. Collaborates with sales to ensure these opportunities are effectively covered and advanced.
· Monitors customer support for technical solutions implemented, and alerts the sales and account teams to potential customer satisfaction threats or competitor activity.
Staff
5
Full Time
Monthly (30000-35000)
Makati - Makati City
2
Information Technology
Direct Employment
26-50
www.abbe.com.ph
ABBE (established 1999) is a consulting services firm committed to helping organizations realize the value of having the right information management tools in place to address current and future business needs. To deliver this commitment, we have established partnerships with industry leaders EMC, Dell, Vmware, HP and Cisco. With …
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