Mission-Vision and Philosophy
Questronix Corporation is a systems integrator that provides IT solutions for various industries.
This is premised on helping customers increase competitive edge in terms of reliable information delivery.
This in turn assures its employees opportunities for professional growth and better family life.
As these are sustained, the company’s stakeholders are assured of fair return on their investments.
ONE COMPANY ONE VISION The company’s incorporators being authorities in the fields of Information Technology, Management Services, Customer Support, Marketing, and Human Resources, share a common passion of providing the best products and professional service possible.
QUALITY PRODUCTS To provide quality products and services that enhance the competitive edge of its clients and customers.
CUSTOMER DRIVEN To deliver the highest professional service fully responsive to the needs of customers.
FINANCIALLY STRONG To deliver a strong and consistent financial performance that provides a fair return to stakeholders and assure clients of the company’s stability to deliver on projects and professional commitments.
GOOD EMPLOYER To sustain a working environment that attracts and retains the best talents and committed employees who take pride in their work and in the success of the company.
GOOD CORPORATE CITIZEN To be a responsible corporate member of the business community doing its share in the promotion and development of the country’s economy and responsive to the needs of its employees and clients.
PHILOSOPHY THAT WORKS
We offer only the best-of-breed solutions that are proven mature and tested and are used globally.
We also engage the services of industry experts to ensure only the best solutions, businesses and processes.
The fundamental philosophy of Questronix is to have the skills and expertise first, before embarking on a marketing campaign for any product. This philosophy marked a real difference in the industry which led to excellent sales. The company’s success could be attributed to its philosophy of providing the customer a singular brand of service by its pool of highly qualified and competent marketing and technical professionals. Quality human resource is one of the significant investment areas of Questronix in line with its objective of maintaining its competitive advantage. The company is steadfast in training its staff and keeping them abreast of the rapid changes and technology shifts inherent with the dynamic Information Technology industry. ©2014 Questronix Corporation
HISTORY
TWENTY SEVEN YEARS OF TRIUMPHS Cognizant of the growing need for a fast, reliable and efficient information delivery in the country’s emerging IT market, A group of dynamic businessmen and professionals established Questronix Corporation in 1987.
Questronix Corporation recognized a huge IT market by focusing on the Open Systems Technology. In 1990, gearing up to industry competition, it was appointed by IBM as its first business partner for RS/6000 (now known as System p). Within years, the company emerged as one of IBM’s leading business partners having been instrumental in making System p a dominant platform.
In its first three years as a reseller of RS/6000 with a market level of zero, Questronix Corporation achieved a market share of at least 30% of the UNIX Server in the Philippine market. Given this successful scenario in the competitive UNIX market, IBM inevitably decided to authorize Questronix Corporation as a reseller of other IBM products such as AS/400 and PC Servers. Moreover, Questronix Corporation was also declared as one of the pioneers of the IBM BEST TEAM Software Program, a program initiated by IBM itself to promote its software products through channels.
Consequently, Questronix Corporation was appointed by IBM as its only Business Partner in the Philippines (and the whole of Asia) to provide first level maintenance support to all IBM RS/6000 customers in the country.
IBM over time has observed and recognized the improving skills and expertise of Questronix in providing technical support and expertise in the IBM products it carries.
To date, Questronix’s RS/6000 (System p) client base accounts for more than 80% of IBM’s UNIX-based computing platform. Questronix takes pride in being recognized as the biggest and the only RS/6000 (System p) maintenance service provider.
As a part of its commitment to its clients and partners, Questronix Corporation provides a portfolio of world- class systems and applications that allow companies to maximize their IT investment and realize immediate benefits.
Questronix’s suite of solutions includes specific applications for the following: enterprise resource planning, asset maintenance management systems, enterprise management systems, database systems, storage solutions, enterprise performance management and business intelligence.
Recently, Questronix partnered with Emerson Network Power, the global leader in Business-Critical Continuity in providing grid to chip, computing and communication solutions that ensures its clients’ business backbone is protected and always running.
Questronix continuously evaluates emerging technologies that may provide the best value to companies from various industries.The corporate culture that permeates through Questronix is underscored by its enduring drive for excellence. Because of this, the company has earned various prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched Questronix’s name in the IT corporate landscape.
A SYSTEMS INTEGRATOR
Special Skills. While the systems integrator may not need the knowledge to build all the components that make up the entire system, a good understanding of how they work and how they will fit together is required. Benefits -Provide technical knowledge in an area outside your scope or expertise. -Experience with several vendor suppliers means you get unbiased advice on the best solution for your applications. -Faster implementation and higher success rate than training inhouse staff. -Faster return on investment.
As a systems integrator, Questronix Corporation can help align pre-configured components and solutions to meet Key Business Goals:
- Increase return on investment - Streamline and manage business processes - Eliminate systems redundancy - Optimize deployment time - Information integration, sharing and analysis
Questronix Corporation is a company that builds systems for clients by combining hardware and software products and solutions from multiple vendors:
- Design or build a customized architecture or application - Integrate it with new or existing hardware - Package and customize solutions - Build communications infrastructure - Ensure data safety and security - Guarantee business continuity - Provide an over-all system for the whole organization
Over 25 Years. At Questronix, we have been helping businesses maximize their potential for over 20 years.
Our People. Questronix Corporation has the certified people, best known practices and processes, best of breed solutions and reliable partners to support you through the integration process.
Our Focus. Our team is focused on achieving your business objectives from the first day of your project to the last.
Our Goal. As a systems integrator, it is our goal to design, integrate, test and support the best possible machine version, data acquisition, and automation solutions for our valued clients.
At Questronix, you can leverage on our 24 years of experience with loyal customers who have given us an intimate knowledge of how they run their business. Take advantage of our expertise that allows us to offer only the best-of-breed end-to-end solutions to enhance performance and competitive positioning for your business.
In recognition to the higher level of investment, skill and commitment in working with IBM, QUESTRONIX CORPORATION has been awarded the PREMIER BUSINESS PARTNER status, making our company the first business partner in country to be elevated to this exclusive circle.
Becoming one of IBM’s Premier Business Partners means reaching the highest levels of achievement. It requires demonstrating exceptional performance in the areas of business results, customer satisfaction and skills, including numerous certifications. IBM’s Premier Business Partners have earned the right to be considered among IBM’s best.
As a Premier Business Partner, we deliver end-to-end solutions that run an IBM eServer platforms.
Data Center Solutions
Questronix Corporation continues to be on the cutting edge by providing the most advanced technology today. Questronix partnered with Emerson Network Power in providing innovative solutions and expertise in areas including AC and DC power and precision cooling systems, embedded computing and power, integrated racks and enclosures, power switching and controls, infrastructure management, and connectivity.
IMPLEMENTATION METHODOLOGY & PROJECT MANAGEMENT
METHODOLOGY
Questronix Corporation employs QMethods for its implementation methodology. QMethods is a strong methodology developed by Questronix based on its solid experience as system integrator for implementing business solutions that is structured, documented, verifiable and has been proven successful. It is designed to mitigate the risk inherent in introducing highly complex software into production environments. QMethods consist of the following stages: Preparation, Analysis, Detailed Design, Realization and Post Support.
Project Management Communication Management Issue Management Change Management Resource Management Risk Management Quality Management
QUESTRONIX QMethods for Implementation Projects
Preparation Stage
Analysis Stage
Detailed Design Stage
Realization Stage
Post Support Stage
PROJECT MANAGEMENT
Questronix Project Management lays the foundation for a high-quality, end-to-end system that can accommodate application customization to meet customer business requirements. Questronix Project Management includes comprehensive processes and templates for all critical areas including Project Initiation, Project Planning, Scope Management, Project Execution and Monitoring, Issues and Change Management, Quality Assurance, Communication Planning, Risk Management and Project Reporting.
QSERV : HELPING OUR CUSTOMERS MOVE AHEAD
Since its inception Questronix Corporation has continually offered reliable software products and services that enable developers to take advantage of emerging technologies in the development, deployment, integration, and management of robust applications.
Qserv , the technical support team, is designed for peak customer engagements that allows Questronix to address the most stringent technical support demands of customers.
Qserv is complete with the necessary array of business processes and spare parts to ensure a round-the-clock support for IBM Unix servers in the Philippines. It has the biggest resource of certified IBM system p, i and x engineers in the country today, undoubtedly placing Questronix as the most equipped IBM Systems reseller in the country by any standards. Qserv ensures full spare parts availability, a more rigid and responsive customer driven system that provides proactive and reactive maintenance at lesser annuity cost to the customers.
All these value-added services are provided by the best certified engineers with proven Filipino expertise and skills available in the country today.
Put Management back in control of your Business.
Businesses and government institutions need business solutions that are responsive, reliable, and cost –efficient which can be as flexible and as dynamic as the markets they serve.
Questronix Corporation addresses these challenges by assuring customers delivery of technical know-how and dependability in the form of solutions and consulting services, minimizing the time it takes to realize business benefits.
CUSTOMER SATISFACTION with QCARES
Cognizant of the fact that its customers have to continually meet considerable business challenges, Questronix Corporation has forged a commitment of valuable partnership with the customers, assuring them delivery of technical know-how and dependability in the form of solutions and consulting services.
The company’s organization is a solid foundation providing customers with the most cost-effective services and solutions available. On the average, repeat business has been a steady 70% of the total business of the company, an indication of the customers’ reliance and comfort in doing business with Questronix.
Questronix has formed the concept of Qcares, tasked to reinforce business philosophy on “Total Customer Satisfaction” by increasing our customer’s trust and confidence in our products and services. It aims to provide a continuous update on Questronix’s products and services to customers as well as emphasize a culture of customer care within the Questronix family.
Simply put, Qcares stands for: Customer’s Access to Responsive and Efficient Services
The country’s first local Premier Business Partner IBM Premier Business Partners have proven implementation skills and expertise in creative problem solving, innovative services and IBM technologies to deliver the right e-business solutions for you, the customer.
