Monark Equipment is the sole authorized dealer of Caterpillar Heavy Equipment and Power Systems products, and other leading North American and European brands in the Philippines. It is a one-stop shop, offering our customers the widest range of products and services: 1) From large earth movers to telescopic cranes; generators, industrial to marine engines; compact skid steer loaders, forklift trucks and materials handling equipment; to the latest in aerial work platforms and specialized tools, 2) Be they brand new, used or rental, 3) A comprehensive Customer Service Program that offers Parts Availability, Workshop Service Facilities, Maintenance Services and Account Management Services, 4) A nationwide network of branches and offices strategically located in Metro Manila, San Pedro, Laguna, Biñan, Laguna, Caloocan, San Fernando, Pampanga, Munoz, Nueva Ecija, General Santos City, Cebu, Bacolod, Cagayan de Oro and Davao, equipped with parts and workshop facilities and ready to serve your maintenance and repair needs, 5) Flexible financial packages and payment terms ranging from: a) Outright Purchase b) Indent Sales c) Rent-to-Own d) Rent with Purchase Option e) In-House Financing f) CAT Financing g) Trade-In Arrangement h) Buy Back Program, to i) Repair Now, Pay later 6) A 6 Sigma Continuous Improvement Program that drives us to improve our operating processes and enhance our customer service, 7) And world class operating systems, namely: a) The 2nd Generation Dealer Business System (DBSi) that links our key operations nationwide so that we can provide our customers the best service, be it in the field or in the office, b) Product Tracking Opportunity System (PTOS) that anticipates our customers’ maintenance and repair needs, and c) CAT Rental Store business system that manages a large fleet of rental equipment and helps us manage its operations efficiently so we can provide our customers affordable and well maintained rental equipment. At Monark Equipment: “We stand behind every brand we carry. For years, it’s the only way we’ve known how to do business”
